TY - GENERIC DO - 10.20944/preprints202206.0027.v1 UR - http://dx.doi.org/10.20944/preprints202206.0027.v1 TI - Using Social Media to Build the Loyalty Loop in Omnichannel Retail T2 - Preprints AU - Cattrall, David AU - Castello, Simone PY - 2022 DA - 2022/06/02 PB - Preprints