@article{202307.0984,
	doi = {10.20944/preprints202307.0984.v1},
	url = {https://doi.org/10.20944/preprints202307.0984.v1},
	year = 2023,
	month = {July},
	publisher = {Preprints},
	author = {José David Barros Enriquez and Leonardo Arturo Baque Mite and Angel Moises Avemañay Morocho and Milton Ivan Villafuerte Lopez},
	title = {<strong>Improvement and Control of the Customer Service System, through a simulation of the Waiting Line model: case study in a telecommunications company</strong>},
	journal = {Preprints}
}