@article{202401.0461,
	doi = {10.20944/preprints202401.0461.v4},
	url = {https://doi.org/10.20944/preprints202401.0461.v4},
	year = 2024,
	month = {January},
	publisher = {Preprints},
	author = {SIPHIWE MANDINA and Nicholas Matsika},
	title = {Social Media Monitoring as a Strategy for Online Reputation Management in Zimbabwe’s Life Assurance Industry},
	journal = {Preprints}
}