TY  - GENERIC
DO  - 10.20944/preprints202102.0250.v1
UR  - http://dx.doi.org/10.20944/preprints202102.0250.v1
TI  - Measuring Customer Service Experience in Offline and Online Retail Environments
T2  - Preprints
AU  - Chu, Kuo-Ming
PY  - 2021
DA  - 2021/02/10
PB  - Preprints