TY  - GENERIC
DO  - 10.20944/preprints202102.0309.v1
UR  - http://dx.doi.org/10.20944/preprints202102.0309.v1
TI  - Understanding the Role of Tacit Knowledge in Call-Center Organizations
T2  - Preprints
AU  - Okegbe, Samantha
PY  - 2021
DA  - 2021/02/12
PB  - Preprints