Artificial intelligence (AI) has found extensive applications in the sustainability domain. The municipal solid waste incineration (MSWI) process can achieve waste-to-energy (WTE) goals through the assistance of automation and information technologies. In theory, AI can facilitate the intelligent operation of the MSWI process, simultaneously achieving low pollution emissions and high production efficiency. This study provides an overview of AI applications in the MSWI process. Addressing fundamental challenges, the optimal control of the MSWI process is categorized into four aspects: modeling, control, optimization, and maintenance. Subsequently, this study conducts a detailed analysis and discussion of AI applications in each of these technological domains. In conclusion, this paper outlines the future research directions and provides an outlook on the fundamental issues pertaining to AI applications in the optimal control of the MSWI process.