@article{202312.1838,
	doi = {10.20944/preprints202312.1838.v1},
	url = {https://doi.org/10.20944/preprints202312.1838.v1},
	year = 2023,
	month = {December},
	publisher = {Preprints},
	author = {Arasu Raman and Dwi Suhartanto and Mohd Hareez Bin Shaharun},
	title = {Delightful Customer Experience: An Antecedent for Profitability and Sustainable Growth of Airline Businesses},
	journal = {Preprints}
}